Problem Framing Sprint
For teams investing effort before agreeing on the actual problem.
One to two weeks- Problem definition
- Stakeholder map
- Evidence and assumptions
- Decision criteria
- Recommended next steps
A practical place to begin.
These focused engagements give organizations a recognizable starting point. Scope and duration adjust to the situation, evidence and people involved.
Innovation Reset
For stalled projects, failed workshops and initiatives that never reached implementation.
Two to four weeks- Diagnosis of what stalled
- Review of existing work
- Reframed challenge
- Stakeholder alignment
- Recovery plan
Decision Design
For leadership teams facing a consequential decision with incomplete evidence or competing interests.
One to three weeks- Decision definition
- Decision criteria
- Structured options
- Risk and assumption map
- Decision session and action record
Product or Service Discovery Sprint
For organizations exploring a new offering or a major experience improvement.
Two to four weeks- Customer or employee insights
- Opportunity definition
- Experience principles
- Concept directions
- Prototype and recommendations
Organizational Experience Review
For organizations where roles, processes, systems and internal experiences create friction.
Three to six weeks- Operational journey
- Workflow and decision analysis
- Role findings
- Service blueprint or operating model
- Improvement roadmap
Human-Centered Technology Assessment
For organizations considering AI, automation, platforms or significant technology change.
Two to four weeks- Human and organizational needs
- Workflow analysis
- Technology opportunity map
- Adoption risks
- Readiness and investment recommendations
The right engagement may look different.
These formats make it easier to begin a conversation. We can also design a longer program around a challenge that crosses several practices.
Discuss the challenge